Instability with Dashboard Service

Incident Report for Pomelo

Resolved

The service has been fully restored and is functioning normally.

Posted Oct 08, 2026 - 17:26 GMT-03:00

Investigating

We are actively investigating an issue causing delays in daily settlement calculations for some clients. Our technical team has identified the problem and is working to restore service.

Posted Oct 08, 2026 - 16:55 GMT-03:00

This incident affected: General APIs (Dashboard Service).