All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Mastercard Tokenization Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
100.0 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 27, 2025

No incidents reported today.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Instability with Mastercard Tokenization Service
Resolved - Issuing of Mastercard payment tokens has been restored. Between 7:30 AM and 3:50 PM (GMT-3) the outage affected issuance of new tokens. Root cause has been identified and solved
Apr 24, 16:23 GMT-03:00
Update - We are actively working with Mastercard to investigate and resolve the issue.
Apr 24, 14:22 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 24, 13:03 GMT-03:00
Investigating - It appears that the issue may be related to a recent change in Mastercard’s outbound certificates. Our team is actively investigating this as a possible contributing factor.

Only Mastercard tokenization activations are currently impacted. Other token-based transactions are operating normally.

We’re in ongoing communication with Mastercard to better understand the root cause and expected timeline for resolution.
Apr 24, 11:54 GMT-03:00
Identified - We are currently experiencing a partial outage affecting the issuing of new payment tokens for Mastercard payment cards. Existing tokens remain functional, and all other services are operating as expected.
Apr 24, 10:23 GMT-03:00
Investigating - We are currently investigating an instability affecting our services
Apr 24, 09:51 GMT-03:00
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

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