All Systems Operational
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
99.99 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
99.94 % uptime
Today
Prosa Network Operational
90 days ago
99.94 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Infrastructure maintenance Feb 11, 2025 06:00-07:00 GMT-03:00
Update - We will be undergoing scheduled maintenance during this time.
Jan 29, 2025 - 17:20 GMT-03:00
Scheduled - To ensure the security and optimal performance of our infrastructure, we will be performing scheduled maintenance to update a key component of our system.

This update will not impact customers' transactional traffic, and we do not expect any downtime. However, in the unlikely event of an issue, only the Servibanca network may experience temporary instability.

We appreciate your understanding and cooperation. If you have any questions, please feel free to contact our support team.

Jan 29, 2025 - 12:32 GMT-03:00
Past Incidents
Feb 6, 2025

No incidents reported today.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025
Resolved - The issue affecting our Identity Service has been resolved. The problem was isolated to a single client in Argentina utilizing a specific feature of the service. Normal operations have been fully restored.
Jan 24, 20:35 GMT-03:00
Monitoring - We have implemented a fix for the issue, which was limited to a single client in Argentina utilizing an specific feature of our Identity Service.
Our team is closely monitoring the situation to ensure stability and will provide further updates if necessary. We appreciate your patience and understanding during this time.

Jan 24, 20:11 GMT-03:00
Investigating - We are currently investigating this issue.
Jan 24, 19:51 GMT-03:00
Jan 23, 2025

No incidents reported.