All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
99.99 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
99.99 % uptime
Today
Users Service Operational
90 days ago
99.99 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
99.99 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
99.99 % uptime
Today
Chargebacks service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance by our connectivity provider Mar 12, 2026 03:00-06:00 GMT-03:00

One of our network providers supporting the PROSA connection will perform scheduled maintenance that may cause intermittent PROSA service disruptions during the maintenance window. The secondary path will remain available.
Posted on Mar 05, 2026 - 15:52 GMT-03:00

Mastercard GFT/MFE Planned Maintenance Mar 27, 2026 14:00-18:00 GMT-03:00

Mastercard will perform planned maintenance as part of a business continuity exercise. During the maintenance window, the clearing file submission service may experience delays in file transfers. Transaction processing will not be affected.
Posted on Mar 05, 2026 - 16:07 GMT-03:00
Mar 8, 2026

No incidents reported today.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Instability with Tokenization Service
Resolved - The service has been fully restored and is functioning normally.
Mar 3, 10:12 GMT-03:00
Monitoring - The provider has implemented a fix and we are monitoring the results. We are closely monitoring the service to ensure complete stability.
Mar 3, 10:07 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 3, 10:04 GMT-03:00
Investigating - We’re currently experiencing an issue affecting Visa card push provisioning.
Starting at approximately 09:15, some users may see failures or delays when attempting to provision/add their Visa card as part of the provisioning flow.

Our team is actively investigating and working to restore normal operation. We’ll share further updates as we have more information.

Customer impact: Some customers may be unable to complete Visa card push provisioning, or may experience delays.
Mar 3, 10:03 GMT-03:00
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

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