All Systems Operational
Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
99.98 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023
Problems with Dashboard
Resolved - Between 11:45 UTC and 12:25 UTC on Wednesday June 7th, 2023, some customers may have experienced issues with Pomelo's Dashboard. We resolved the issue and Dashboard has returned to normal operation.
Jun 7, 09:42 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 09:20 GMT-03:00
Identified - Some clients could have problems connecting to Pomelo's Dashboard. We are investigating what is causing this problem
Jun 7, 09:05 GMT-03:00
Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Problems retrieving information from Dashboard
Resolved - The issue was fixed and the Pomelo's Dashboard is fully operational. No other services were affected.
May 26, 12:02 GMT-03:00
Monitoring - We have identified the issue with Pomelo's Dashboard and fix has been implemented. We are monitoring the results.
May 26, 11:26 GMT-03:00
Investigating - We are investigating a potential service interruption that may impact some customers using the Pomelo's Dashboard
May 26, 10:33 GMT-03:00
May 25, 2023

No incidents reported.

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