All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
99.99 % uptime
Today
3DS service Operational
90 days ago
100.0 % uptime
Today
Fraud Services Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
99.99 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Chargebacks service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production environments update Jun 2, 2026 07:00-09:00 GMT-03:00

To ensure the security and optimal performance of our infrastructure, we will be performing scheduled maintenance to update a key component of our system.

This update is expected to have minimal impact on the service. While we do not anticipate significant disruptions, some users may experience slight performance degradation or brief interruptions during the maintenance window.

We appreciate your understanding and cooperation. If you have any questions, please feel free to contact our support team.
Posted on May 22, 2026 - 15:40 GMT-03:00
May 31, 2026

No incidents reported today.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Mastercard degradation MDES services
Resolved - Mastercard reported a degradation affecting MDES services between 4:00 AM and 8:00 AM (UTC-3). The incident was resolved after Mastercard implemented a fix, and services are currently operating normally.
May 20, 11:57 GMT-03:00
May 19, 2026
Instability with Dashboard Service
Resolved - The service has been fully restored and is functioning normally.
May 19, 20:13 GMT-03:00
Update - We are actively investigating this issue. Our technical team is working to identify the root cause and we will provide regular updates.
May 19, 19:58 GMT-03:00
Investigating - We are currently investigating an issue that may be affecting the Dashboard chat and ticket creation. Our technical team is working to identify and resolve the problem as quickly as possible.
May 19, 19:39 GMT-03:00
Payment Processor service
Completed - The scheduled maintenance has been completed.
May 19, 08:15 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:15 GMT-03:00
Scheduled - We will perform a maintenance on the Payment Processor service.
During the maintenance window, the service will remain operational. However, there may be temporary delays in the transactional flow, including errors and timeouts.

No downtime is expected during this period.

No action is required on your side.
May 19, 06:14 GMT-03:00
May 18, 2026

No incidents reported.

May 17, 2026
Mastercard Clearing Service maintenance
Completed - The scheduled maintenance has been completed.
May 17, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:30 GMT-03:00
Scheduled - Mastercard has scheduled maintenance for its Clearing Service to help improve reliability and security. During this window, customers may experience intermittent issues with related file transfer functions. We apologize for any inconvenience.
May 13, 11:03 GMT-03:00
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