All Systems Operational
Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
99.99 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Network Issues Cloudlare
Resolved - This incident has been resolved.
Sep 22, 17:49 GMT-03:00
Monitoring - Cloudflare has informed that implemented a fix. We are monitoring the results
Sep 22, 14:36 GMT-03:00
Identified - We would like to inform you that there may be potential disruptions or an increase of latency in some requests to api.pomelo.la. This is due to ongoing issues with Cloudflare's network performance, as reported on their status page [https://www.cloudflarestatus.com/].

As of Sep 22, 2023, at 15:00 UTC, Cloudflare has acknowledged increased 5xx errors and/or latency in a subset of requests. Cloudflare is actively investigating and working to mitigate the problem. We are closely monitoring the situation and will provide updates as soon as they become available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure the stability and reliability of our services.

Thank you for your understanding.
Sep 22, 13:35 GMT-03:00
Network Issues Cloudlare
Resolved - Fix and cloudflare monitoring
Sep 22, 00:10 GMT-03:00
Investigating - Investigating - Cloudflare is seeing elevated TLS handshake failures for Chrome browsers attempting to use Encrypted Client Hello to perform a TLS negotiation.
Sep 21, 22:01 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 21:58 GMT-03:00
Update - Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 2023 - 00:50 UTC
Sep 21, 21:54 GMT-03:00
Investigating - We would like to inform you that there may be potential disruptions in the performance of requests to api.pomelo.la. This is due to ongoing issues with Cloudflare's network performance, as reported on their status page [https://www.cloudflarestatus.com/].

As of Sep 22, 2023, at 00:08 UTC, Cloudflare has acknowledged increased 5xx errors and/or latency, and they are actively investigating and working to mitigate the problem. We are closely monitoring the situation and will provide updates as soon as they become available.

We apologize for any inconvenience this may cause and appreciate your patience as we work to ensure the stability and reliability of our services.

Thank you for your understanding.
Sep 21, 21:21 GMT-03:00
Sep 21, 2023
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

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