Instability with Reporting Service
Investigating - We are currently investigating this issue.
Oct 19, 2024 - 02:44 GMT-03:00
Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
99.73 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
99.99 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

Unresolved incident: Instability with Reporting Service.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Instability with Cards Service
Resolved - There was a delay processing card batches. Service has been normalized
Oct 10, 17:57 GMT-03:00
Investigating - We are currently investigating this issue.
Oct 10, 16:38 GMT-03:00
Oct 9, 2024
Instability with Cards Service
Resolved - Service was restored
Oct 9, 17:57 GMT-03:00
Investigating - We are currently investigating this issue.
Oct 9, 17:38 GMT-03:00
Oct 8, 2024
Instability with Cards Service
Resolved - Between 19:23 and 19:28 UTC, we experienced a connectivity issue with the crypto service affecting cards and transactions services
Oct 8, 17:17 GMT-03:00
Investigating - We are currently investigating this issue.
Oct 8, 16:37 GMT-03:00
Important Update: TLS Cipher Suites
Completed - The scheduled maintenance has been completed.
Oct 8, 07:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 GMT-03:00
Scheduled - To enhance security and meet regulatory requirements, we will update our TLS 1.2 cipher suites. After this date, only the following cipher suites will be accepted:

AEAD-AES128-GCM-SHA256
AEAD-AES256-GCM-SHA384
AEAD-CHACHA20-POLY1305-SHA256
ECDHE-ECDSA-AES128-GCM-SHA256
ECDHE-RSA-AES128-GCM-SHA256
ECDHE-ECDSA-AES256-GCM-SHA384
ECDHE-RSA-AES256-GCM-SHA384
ECDHE-ECDSA-CHACHA20-POLY1305
ECDHE-RSA-CHACHA20-POLY1305
All TLS 1.3 cipher suites

Action Required: Please ensure your communications use these cipher suites to avoid disruptions.
Sep 27, 10:24 GMT-03:00
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