All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
99.98 % uptime
Today
Developer Website Operational
90 days ago
99.91 % uptime
Today
Mastercard Network Operational
90 days ago
99.96 % uptime
Today
Visa Network Operational
90 days ago
99.98 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
99.98 % uptime
Today
3DS service Operational
90 days ago
100.0 % uptime
Today
Fraud Services Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
100.0 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Chargebacks service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
99.97 % uptime
Today
Identity Service Operational
90 days ago
99.97 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Mastercard Connectivity Maintenance Sep 2, 2026 03:00-07:00 GMT-03:00

Our connectivity provider will be performing planned maintenance on one of our network connections to Mastercard Network. Our multi-region setup is designed to keep transaction processing running smoothly throughout, and our team is monitoring closely to ensure everything continues to operate as expected.

Should any issue arise, our team is prepared to respond promptly, and we will keep this page updated accordingly.
Posted on Aug 28, 2026 - 13:03 GMT-03:00
Aug 30, 2026

No incidents reported today.

Aug 29, 2026
Instability with Tokenization Service
Resolved - The service has been fully restored and is functioning normally.
Aug 29, 21:20 GMT-03:00
Investigating - We are currently investigating a degradation affecting our tokenization service. Our technical team is working to identify the root cause and restore normal service as quickly as possible.
Aug 29, 20:53 GMT-03:00
Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026
Delay in Settlement Calculation
Resolved - The issue affecting the calculation of daily settlements has been resolved.
Aug 25, 16:57 GMT-03:00
Investigating - We are actively investigating an issue causing delays in daily settlement calculations for some clients. Our technical team has identified the problem and is working to restore service.
Aug 25, 16:41 GMT-03:00
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026
Instability with Cards Service
Resolved - The service has been fully restored and is functioning normally.
Aug 19, 10:20 GMT-03:00
Identified - We have identified the cause of the issue and are implementing a solution. We expect a prompt resolution and will continue monitoring the situation.
Aug 19, 10:12 GMT-03:00
Investigating - We are currently investigating an issue that may be affecting our services. Our technical team is working to identify and resolve the problem as quickly as possible.
Aug 19, 09:50 GMT-03:00
Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

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