Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Under Maintenance
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
Tokenization Service Operational
90 days ago
100.0 % uptime
Today
3DS service Operational
90 days ago
100.0 % uptime
Today
Fraud Services Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
99.99 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Chargebacks service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Mastercard File Transfer Services 1.0 / Global File Transfer in maintenance Jun 6, 2026 12:00-17:00 GMT-03:00

Mastercard will conduct planned maintenance on File Transfer Services 1.0 / Global File Transfer in Production. Some delays in delivering or retrieving files from Mastercard are expected, but this will not affect operations. Transactions will not be affected by this maintenance.
Posted on Jun 03, 2026 - 12:19 GMT-03:00
Jun 6, 2026

No incidents reported today.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026
Production environments update
Completed - The scheduled maintenance has been completed.
Jun 2, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:00 GMT-03:00
Scheduled - To ensure the security and optimal performance of our infrastructure, we will be performing scheduled maintenance to update a key component of our system.

This update is expected to have minimal impact on the service. While we do not anticipate significant disruptions, some users may experience slight performance degradation or brief interruptions during the maintenance window.

We appreciate your understanding and cooperation. If you have any questions, please feel free to contact our support team.
May 22, 15:40 GMT-03:00
Jun 1, 2026
Dashboard login issue resolved
Resolved - Users were unable to log in to the dashboard for approximately 20 minutes. The issue has been fixed, and access has been fully restored. We apologize for the inconvenience.
Jun 1, 17:20 GMT-03:00
Instability with Core Services
Resolved - The service has been fully restored and is functioning normally.
Jun 1, 04:59 GMT-03:00
Investigating - We are currently investigating an issue that may be affecting our services. Our technical team is working to identify and resolve the problem as quickly as possible.
Jun 1, 04:40 GMT-03:00
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

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