Resolved -
Corrective actions were applied and service has now been restored for Fraud Services. We will continue to monitor the component closely.
Apr 11, 15:22 GMT-03:00
Investigating -
We are currently experiencing degradation in the Fraud Services component. Our team is actively investigating the issue and working to restore normal service as soon as possible. We will share another update as soon as we have more information.
Apr 11, 15:17 GMT-03:00
Resolved -
The service has been fully restored and is functioning normally.
Apr 6, 12:27 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results. We are closely monitoring the service to ensure complete stability.
Apr 6, 11:44 GMT-03:00
Investigating -
We are currently experiencing issues affecting chargeback creation via both the dashboard and API. Additionally, GET requests to retrieve information for specific chargebacks are also impacted.
Apr 6, 11:34 GMT-03:00
Resolved -
The service has been fully restored and is functioning normally.
Apr 2, 14:23 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results. We are closely monitoring the service to ensure complete stability.
Apr 2, 13:52 GMT-03:00
Update -
We are continuing to investigate this issue.
Apr 2, 12:29 GMT-03:00
Investigating -
We are investigating an issue with the processing of presentation files and VSS files. This could affect the daily presentation report.
Apr 2, 12:25 GMT-03:00