The service has been fully restored and is functioning normally.
Posted Dec 06, 2025 - 10:10 GMT-03:00
Update
We have identified the cause of the issue and are implementing a solution. We expect a prompt resolution and will continue monitoring the situation.
Posted Dec 06, 2025 - 09:21 GMT-03:00
Identified
We are working urgently to restore the service. Most users are experiencing significant disruptions.
Posted Dec 06, 2025 - 09:05 GMT-03:00
Monitoring
The service is partially restored. Some users may experience performance degradation while we complete the resolution.
Posted Dec 06, 2025 - 08:59 GMT-03:00
Investigating
We are currently experiencing an outage affecting the VPN connections with our Prosa network provider.
The provider is currently investigating the issue and working to restore the VPN tunnels as soon as possible. We will share further updates as they become available.