Instability with Servibanca Network

Incident Report for Pomelo

Resolved

The issue with intermittent connectivity to Servibanca has been resolved. A fix was applied, and the connection has remained stable during monitoring. No further issues have been observed.

Thank you for your patience.

Posted Jun 25, 2025 - 12:05 GMT-03:00

Monitoring

We applied a fix and are currently monitoring. The connection to Servibanca is now stable.

Posted Jun 25, 2025 - 11:48 GMT-03:00

Update

Intermitencias con la red Servibanca en Colombia

Posted Jun 25, 2025 - 11:08 GMT-03:00

Investigating

We are currently investigating this issue.

Posted Jun 25, 2025 - 11:01 GMT-03:00

This incident affected: CO (Servibanca Network).