Production environments update

Scheduled Maintenance Report for Pomelo

Completed

The scheduled maintenance has been completed.
Posted Feb 19, 2026 - 09:00 GMT-03:00

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 19, 2026 - 07:00 GMT-03:00

Scheduled

To ensure the security and optimal performance of our infrastructure, we will be performing scheduled maintenance to update a key component of our system.

This update is expected to have minimal impact on the service. While we do not anticipate significant disruptions, some users may experience slight performance degradation or brief interruptions during the maintenance window.

We appreciate your understanding and cooperation. If you have any questions, please feel free to contact our support team.
Posted Feb 18, 2026 - 18:04 GMT-03:00
This scheduled maintenance affected: General APIs (Cards Service, Users Service, Dashboard Service, Core Services, Embossing Service, Shipping Service, Chargebacks service), Pomelo Website, Developer Website, Mastercard Network, Visa Network, Crypto Service, Reporting Service, Tokenization Service, CO (Servibanca Network), BR (Identity Service), ARG (Identity Service), and MX (Prosa Network).