Mastercard connections instability

Incident Report for Pomelo

Resolved

We have investigated and resolved the instability. Impacted services have returned to normal operations.

Posted Apr 16, 2024 - 21:00 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2024 - 20:43 GMT-03:00

Investigating

We are currently experiencing instability with one of our Mastercard connections. Traffic has been fully rerouted to an alternative connection to ensure continued service.

Posted Apr 16, 2024 - 20:28 GMT-03:00

This incident affected: Mastercard Network.