All Systems Operational
Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
100.0 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Instability with Mastercard Network
Resolved - The instability with Mastercard Network was resolved. Everything is working as expected.
Apr 24, 17:37 GMT-03:00
Monitoring - We have identified the issue an applied a fix. We are monitoring for stability of the network.
Apr 24, 17:30 GMT-03:00
Investigating - We are investigating an instability in Mastercard Network
Apr 24, 17:16 GMT-03:00
Apr 23, 2024
Dashboard Billing Service
Resolved - The instability has been solved. Our Dashboard is working as expected
Apr 23, 15:06 GMT-03:00
Monitoring - We have implemented a solution and are monitoring
Apr 23, 13:32 GMT-03:00
Update - We have implemented a solution and are monitoring
Apr 23, 13:31 GMT-03:00
Identified - We have identified the root cause of the instability and are working to resolve it.
Apr 23, 13:04 GMT-03:00
Investigating - We are investigating an instability in our Dashboard that is affecting the billing screen.
Apr 23, 12:28 GMT-03:00
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Instability with 3DS service and OTP delivery
Resolved - Instabilities affecting the 3DS service and OTP delivery have been detected and corrected. OTP sending and 3DS service are working as expected.
Apr 19, 23:00 GMT-03:00
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Mastercard connections instability
Resolved - We have investigated and resolved the instability. Impacted services have returned to normal operations.
Apr 16, 21:00 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 20:43 GMT-03:00
Investigating - We are currently experiencing instability with one of our Mastercard connections. Traffic has been fully rerouted to an alternative connection to ensure continued service.
Apr 16, 20:28 GMT-03:00
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Mastercard Connection Instability
Resolved - This incident has been resolved.
Apr 12, 14:26 GMT-03:00
Update - We are continuing to investigate this issue.
Apr 12, 14:26 GMT-03:00
Investigating - We are currently experiencing instability with one of our Mastercard connections. Traffic has been fully rerouted to an alternative connection to ensure continued service.
Apr 12, 13:34 GMT-03:00
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