All Systems Operational
Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
100.0 % uptime
Today
Cards Service Operational
90 days ago
100.0 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
99.97 % uptime
Today
Servibanca Network Operational
90 days ago
99.97 % uptime
Today
MX Operational
90 days ago
100.0 % uptime
Today
Prosa Network Operational
90 days ago
100.0 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Instability with Reporting Service
Resolved - We updated infraestructure configurations and the issue was fixed
Nov 17, 14:36 GMT-03:00
Investigating - We are currently investigating this issue.
Nov 17, 13:02 GMT-03:00
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Instability with our services
Resolved - Between 15:54 and 16:10 GMT-0, we experienced a network problem in a cryptographic service that affected some transactions. The problem has been resolved.
Nov 15, 14:03 GMT-03:00
Monitoring - We had an inconsistency from 15:54 to 16:10 GMT-0, it affected some transactions, it is now normalized, we continue monitoring.
Nov 15, 13:42 GMT-03:00
Investigating - We are currently investigating this issue.
Nov 15, 13:35 GMT-03:00
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Instability with Embossing Service
Resolved - The Nov 6th embossing process was delayed due to an internal error.
The process was rescheduled at 12 AM(UTC) and completed.
Nov 6, 09:27 GMT-03:00
Investigating - We are currently investigating this issue.
Nov 6, 08:19 GMT-03:00
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