All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pomelo Website Operational
90 days ago
100.0 % uptime
Today
Developer Website Operational
90 days ago
100.0 % uptime
Today
Mastercard Network Operational
90 days ago
100.0 % uptime
Today
Visa Network Operational
90 days ago
100.0 % uptime
Today
Crypto Service Operational
90 days ago
100.0 % uptime
Today
Reporting Service Operational
90 days ago
100.0 % uptime
Today
General APIs Operational
90 days ago
99.99 % uptime
Today
Cards Service Operational
90 days ago
99.99 % uptime
Today
Users Service Operational
90 days ago
100.0 % uptime
Today
Dashboard Service Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
Embossing Service Operational
90 days ago
100.0 % uptime
Today
Shipping Service Operational
90 days ago
100.0 % uptime
Today
ARG Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
BR Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
CO Operational
90 days ago
100.0 % uptime
Today
Servibanca Network Operational
90 days ago
100.0 % uptime
Today
MX Operational
90 days ago
99.94 % uptime
Today
Prosa Network Operational
90 days ago
99.94 % uptime
Today
Providers Operational
Auth0 Machine to Machine Authentication Operational
AWS eks-us-east-1 Operational
AWS eks-us-west-2 Operational
AWS apigateway-us-east-1 Operational
AWS apigateway-us-west-2 Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Instability with Reporting Service
Resolved - The incident affected only the Lending product reporting process. The issue was investigated between 5:50 AM UTC and 9:30 AM UTC. The issue was then detected, and we applied the fixes to generate reports normally. This case has been resolved.
Mar 27, 11:03 GMT-03:00
Monitoring - The issue was resolved.
The service is operational.
Mar 27, 10:54 GMT-03:00
Identified - Monitoring the resolution
Mar 27, 06:56 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 27, 03:53 GMT-03:00
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025
Instability with Servibanca Network
Resolved - We detected an issue with the Servibanca network that began at 06:05 UTC and affected only one client. We communicated with Servibanca at 06:30 UTC, and they have addressed the problem.

While the issue is now resolved, we will continue monitoring to ensure stability. Additionally, we are in communication with the affected client.
Mar 16, 04:09 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 16, 03:23 GMT-03:00
Mar 15, 2025
Instability with Cards Service
Resolved - A temporary issue with our OTP provider caused instability, which partially impacted 3DS service. The problem occurred from 00:00 until 01:00 UTC. Our team worked promptly to identify and resolve the issue.

We are now closely monitoring the system to ensure continued stability and to prevent future occurrences. Affected clients will be contacted directly with further details and support.

We sincerely appreciate your patience and understanding. Should you have any questions or concerns, please don't hesitate to reach out to our support team.
Mar 15, 23:31 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 15, 22:07 GMT-03:00
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